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Dave Chalk discusses the virtues and benfits of Microsoft CRM software on his popular Air Canada inflight program.
| How Microsoft plans to muscle in on CRM (ZDNet UK) The company is well placed to take the lead in the CRM arena with its on-demand and packaged software ? not to mention a $1bn annual infrastructure budget ? says Microsoft's Brad Wilson |
| Oracle unveils CRM applications mimicking social networking sites (Manila Bulletin) Software giant Oracle is putting a social networking twist to its latest customer relationship management (CRM) applications, and is hoping to corner a bigger share of the Philippine CRM market. |
| CRM initiative shows there's no lasting change without buy-in (ARNnet) It was about the rockiest start to a major IT initiative I've ever been involved in. Because I'd implemented IT marketing programs (now called client relationship management, or CRM) earlier in my career, the CIO charged me with doing the same for his organization. |
| CRM by SaaS cheaper for corporates (CIOL) STAMFORD, USA: Organisations are experiencing project savings of 25 to 40 per cent by deploying CRM applications in software as a service (SaaS) mode l , according to Gartner Inc. |
| CRM 2009 Forecast - Part 1 -Sticking My Neck Out (ZDNet) (8)Mobile CRM will be in increasing demand by sales organizations in particular - and vendors will continue to invest in it, downturn or not (6)There is a divergence of interest between how large enterprises will look at and buy CRM 2.0 (Social CRM) and how small businesses will do the same |
